Etech’s world-wide centers – Onshore, Nearshore, and Offshore, provide the abilities to personalize the answer that very best healthy all of your current requirements. With Etech’s worldwide outreach, Etech is always accessible to assistance your buyers and provide consistent Excellent activities.
a gaggle of devoted leaders within the Speak to Middle field that are keen about creating a exceptional distinction for our
About us Etech delivers following-era BPO alternatives. a world minority-owned company, Etech has designed and trademarked how to turn your knowledge into strategic insights. Leveraging the strength of artificial additionally human intelligence Etech enhances teaching and coaching to deal with important behaviors creating enhanced consumer activities and shareholder worth. Etech introduced in 2003 with only four hundred workers and a single Get hold of Centre in Nacogdoches, Texas.
Etech is surely an omnichannel consumer engagement methods service provider for a few of the earth’s major and most revered brands. The experience Etech has obtained throughout a wide array of organization verticals makes it possible for us to consistently provide exceptional, own client ordeals.
find out more existence At Etech Etech believes in Performing challenging and playing challenging and strives to generate employees truly feel empowered and confident in The work They're undertaking.
At QEval, we’re dedicated to supporting Get hold of centers improve their efficiency by clear, actionable insights. Our efficiency analytics reports give you a detailed breakdown of agent actions, purchaser interactions, and operational bottlenecks, so you can make knowledgeable decisions that result in measurable improvements. With QEval, you don’t just get reviews—you can get the applications and recommendations to act on them.
Etech’s impressive technology answers and experienced leaders comprehend your online business wants and acknowledge the strategic insights your brand ought to drive final results.
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The mix of care, have confidence in and Strength introduced into the business enterprise is exactly what can make the culture at Etech distinctive. Our CEO usually suggests, “If we look after our folks, the quantities will manage themselves.”
improving your Make contact with Centre’s performance doesn’t have to be challenging. With QEval College, you’ll gain entry to critical applications and education that deliver exact, measurable improvements in agent general performance.
fulfill Malisha, a shining star on our Customer Service workforce! From tackling jobs to having fun with exciting crew things to do, Malisha knows how to maintain the stability between function and Participate in. Her constructive Angle and team spirit make her a joy to work with.
a bunch of devoted leaders while in the Speak to Heart field who will be passionate about earning a exceptional distinction for our
Here are just a few key attributes of what we provide: ✅ in-depth insights into agent general performance by way of extensive analytics